Privacy Policy

A legal disclaimer

This Privacy Policy describes how Michelles Boutique LLC (“Michelles Boutique,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our store, our website, make a purchase, or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Privacy Policy - the basics

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide to Us

Contact Information: Name, billing and shipping address, email address, phone number.
Account Information: Username, password, and other details you provide when creating an account.
Order & Payment Information: Products purchased, order history, payment method details (note: payment card information is typically processed by our third‑party payment processor and not stored by us directly).
Communication Information: Content of emails, messages, or other communications you send to us (including customer service inquiries, product reviews, or feedback).
Other Information You Choose to Provide: Any other data you provide voluntarily (e.g., responses to surveys, contest entries).

1.2 Information Collected Automatically

When you use our Services, we may automatically collect:

Device Information: IP address, browser type, operating system, device identifiers, and other technical details.
Usage Information: Pages or products viewed, time and date of visits, referring and exit pages, clickstream data, and other activity on the site.
Cookies & Similar Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about your interactions with our Services. You can control cookies through your browser settings, but disabling cookies may affect your experience.

1.3 Information from Third Parties

We may receive information about you from:

Payment Processors (e.g., confirmation of payments).
Shipping & Fulfillment Partners (e.g., tracking information, delivery confirmations).
Marketing & Advertising Partners (e.g., analytics data, advertising performance metrics).
Social Media Platforms if you choose to interact with us there or use social login features.

2. How We Use Your Information

We use the information we collect for purposes including:

Providing and Improving the Services:
- Process and fulfill orders, including shipping, returns, and exchanges.
- Manage your account, including login and authentication.
- Operate, maintain, and improve our website, products, and Services.
Customer Support:
- Respond to your questions, comments, and requests.
- Provide technical support and troubleshoot issues.
Communication & Marketing:
- Send transactional communications (order confirmations, shipping updates, account notifications).
- Send marketing communications (newsletters, promotions, special offers) in accordance with applicable laws and your communication preferences.
- Personalize your experience and show you products and offers that may interest you.
Analytics & Performance:
- Analyze usage and trends to better understand how our Services are used.
- Monitor and improve the effectiveness of our advertising and marketing.
Security & Legal Compliance:
- Detect, prevent, and address fraud, security breaches, or technical issues.
- Comply with legal obligations, enforce our terms and policies, and protect our rights and the rights of others.

3. Legal Bases for Processing (If Applicable)

If you are located in the European Economic Area (EEA), the United Kingdom, or another region that requires a legal basis for processing personal data, we process your information based on:

Performance of a Contract: To provide the products and Services you request.
Legitimate Interests: To operate and improve our business, communicate with you, prevent fraud, and ensure security.
Consent: For certain marketing and cookie-related activities, where required by law.
Legal Obligations: To comply with applicable laws and regulations.

4. How We Share Your Information

We may share your information in the following circumstances:

Service Providers: With third‑party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, data hosting, analytics, email delivery, and marketing services. These providers are authorized to use your information only as necessary to provide services to us.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred as part of that transaction.
Legal Requirements and Protection of Rights: When required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders), or when we believe disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.
With Your Consent: We may share your information for any other purpose disclosed to you at the time of collection, with your consent.

We do not sell your personal information in the traditional sense of selling data for money. If applicable laws (such as CCPA/CPRA) define certain data sharing for advertising as a “sale” or “sharing,” we will handle it in accordance with those laws and provide you with the appropriate rights and choices.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings.
Keep you logged in to your account.
Understand how you use our website and improve performance.
Provide relevant advertising and measure its effectiveness.

You can manage cookies through your browser settings. Some third parties also provide opt‑out mechanisms for their cookies and tracking. Note that disabling cookies may limit certain functionalities of our website.

6. Data Retention

We retain your information for as long as necessary to:

Provide the Services and fulfill the purposes for which the information was collected.
Comply with our legal and regulatory obligations.
Resolve disputes and enforce our agreements.

When we no longer need your information, we will take reasonable steps to delete, anonymize, or otherwise dispose of it securely.

7. Data Security

We implement reasonable physical, technical, and administrative measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as:

Access: Request confirmation of whether we process your personal information and obtain a copy.
Correction: Request that we correct or update inaccurate or incomplete information.
Deletion: Request that we delete certain personal information.
Restriction: Request that we limit the processing of your personal information in certain circumstances.
Objection: Object to certain processing, including direct marketing.
Portability: Request a copy of your information in a structured, commonly used, and machine‑readable format.
Withdraw Consent: Where we rely on consent, you may withdraw it at any time, without affecting the lawfulness of processing before withdrawal.

To exercise these rights (if available in your jurisdiction), please contact us using the details in the “Contact Us” section below. We may ask you to verify your identity before responding to your request.

Email Marketing Opt‑Out

You may opt out of marketing emails by following the unsubscribe link in those emails or by contacting us. You may still receive non‑marketing (transactional) communications, such as order confirmations and important service announcements.

9. Children’s Privacy

Our Services are not directed to children under the age of 13 (or other age as defined by local law), and we do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information. If you believe a child has provided us with personal information, please contact us.

10. International Data Transfers

If you access our Services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or other countries where our service providers are located.

These countries may have data protection laws that differ from those in your country. We take steps to ensure that such transfers comply with applicable data protection laws and that your information remains protected.

11. Third‑Party Websites and Services

Our website may contain links to third‑party sites or services that are not owned or controlled by Michelles Boutique LLC.

This Privacy Policy does not apply to those third‑party sites or services. We encourage you to review the privacy policies of any third‑party sites you visit or services you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other reasons.

When we make changes, we will update the “Last Updated” date at the top of this page. In some cases, we may provide additional notice (such as by posting a notice on our website or sending you a notification).

Your continued use of the Services after any changes to this Privacy Policy signifies your acceptance of the updated terms.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Michelles Boutique LLC
106 Main St W, Suite 2
Ninety Six, SC 29666
United States

Phone: 864‑992‑3981
Email: info@michellesboutique96.com